file under: dumbasses, foreign

a dialogue between me and a customer today. just about flipped out.

customer: "hi… could i have hours for… yonge and sixtee office?"
me. "you want the number for what?"
c. "office… yonge and sixtee."
m. "yonge and what?"
"yonge and sixtee."
"yonge street and sixteenth street you mean?"
"yah, yonge and sixtee."
"are you talking about a dealership ma’am?"
"what?"
"a dealership, ma'am... where they sell cars."
"dealer... ship??"
"a toyota dealership… is that what you’re talking about?"
"oh yah, toyota."
"which dealership are you talking about?"
"what?"
"which…dealership… do…you…want…to…call??"
"ummmm… c-e-d-r-i-c."
"what?!"
"c-e-d-r-i-c."
"i don’t understand what you mean ma’am. is that the name of the dealership?"
"ummm… could I have number for yonge and sixtee office?"
"no ma’am, i need to know which dealership you’re talking about."
"um… wilson? i think?"
"ma’am there’s no dealership called wilson. what do you mean??"
"uhh.. yonge and sixtee."
"there’s a lot of dealerships on yonge street, ma’am, i really don’t know which one you mean."
"uhhhh…. is yonge street."
"yeah ma’am, i got that. which one is it!?!?"
"oh… uhh.. it no matter."
"well ma’am, yonge street is pretty long."
"uhhhhhhh.. I service my vehicle!"
"………."

i proceed to give her the address and phone number of a dealership on yonge street, in aurora. if the world works as it should and she remains that ignorant of the english language, hopefully when she makes the appointment she won’t realize that she’ll have to drive for at least an hour through traffic. i love diversity, but if people want to function in this country they should learn the damn language. or get their kids to call places for them. and i mean i'm not complaining about accents... people can't get rid of that shit, and it's fine. i got another asian lady who called right afterwards and she had a little bit of an accent but was entirely polite, and knew what she was asking for at least. accents are one thing... i'm talking about total and absolute incomprehension of the english language. fuck!